ChannelEngine <> Odoo integration : Product Description

The much. ChannelEngine <> Odoo integration allows you to fully synchronise your products and orders data between both apps, streamline inventory, and manage returns and refunds, allowing you to automate your complete order workflow. 

Synchronise your product data

Whether you are managing your products in Odoo or in ChannelEngine via an external product feed, this integration allows you to synchronise in both apps the following data :

Product variants

• Name
• Image
• SKU/Barcode
• Tax
• Stock - only Odoo to ChannelEngine
• Sales Price
• Cost
• Inventory Policy
• Compare at price

The integration allows you to : 

✅  Manually import and update products

✅ Automatically import and update product ( scheduled import )

✅ Manually export product 

✅ Automatically update products in ChannelEngine ( real-time )

✅ Automatically export product stock (scheduled export)

Import and process orders in Odoo

Orders are imported in Odoo with the following data : 

• Channel Identification
• Order and order lines
• • Products
  • Prices and taxes
  • Product descriptions
  • Fulfillment Location (for fulfillment by channel/marketplace)
  • Shipping costs
• Customer Details 
• • Addresses (Billing Address, Shipping Address)
  • • Street
    • Street 2
    • ZIP
    • City
    • Country
  • Name
  • Email 
  • Phone
• Payment Information
• • Payment method
  • Currency
  • VAT number
• Other channel specific information

The integration allows you to : 

✅  Manually import orders

✅  Automatically import orders (scheduled import)

✅ Automatically confirm orders

✅ Automatically create an invoice

✅ Automatically export invoices/credit notes

Process deliveries

Once a delivery order associated with an imported ChannelEngine order is Done, the integration allows you to : 

✅ Automatically create delivery orders when the order is fulfilled by your warehouse.

✅ Automatically create stock moves when the order is fulfilled by the marketplace. 

✅ Automatically export order shipment (real-time or scheduled) 

Process order cancellation, returns and refunds

If a customer wants to cancel or return an order, the integration allows you to: 

✅ Automatically export order cancellation (real-time) 

✅ Manually import order cancellation 

✅ Automatically import order returns (scheduled) 

✅ Manually import order returns

✅ Automatically export order returns (real-time)

Configure your accounting 

To ease your financial reporting, the integration allows you to : 

✅ Configure journals by channel/marketplaces

✅ Configure tax application depending on the fulfilment location